Sales organizations need to acquire market information in order to make the most out of their marketing investments. Callbox provides telephone survey services in Singapore to assist decision makers in generating actionable market information that can help them make intelligent business decisions. Through outbound telemarketing, we gather information on the performance of your individual products and how your customers feel about your brand. Using this information, you can drill down to each successful transaction and find out which products or services your customers are buying and why.
Outbound telemarketing is more effective in driving efficient market research surveys in Singapore, than distributing opt-in forms containing long lists of questions, which is a big turn-off especially when customers are too busy. Callbox conducts customer survey through telemarketing, which makes gathering of information more convenient on the part of the subjects. It also allows our telemarketers to ask additional questions or clarifications when necessary. Callbox’s telephone survey makes it easy for marketing departments to review and analyse survey results, which can assist them in strategic decision- making and allocation of marketing resources.
Callbox’s telephone survey services in Singapore include:
- Customer Satisfaction Survey
- Gap Studies
- Customer Satisfaction survey
- Competitor Intelligence survey
- Mystery Shopping
Call Us today and learn how you can enhance your lead generation and appointment setting campaigns with our Singapore telephone survey services.