
Callbox ABM Outreach Drives Growth for Managed IT Firm
The Client
The Client is a Singapore-based managed IT services provider delivering reliable network infrastructure, IT support, cloud solutions, and cybersecurity services to growing organisations. The company partners with businesses that require scalable, secure, and well-managed IT environments to support day-to-day operations and long-term growth.
The Challenge
As competition intensified in Singapore’s managed IT services market, The Client needed a more consistent way to reach qualified decision-makers within mid-market and enterprise accounts. Their in-house team relied heavily on referrals and inbound enquiries, which limited pipeline predictability and slowed expansion into new verticals.




