Callbox
Case Study

SG-based 3PL Company Doubles Sales Appointments, Gears Up For Expansion

165
SQLs
193
MQLs
44
Follow-ups
  • Completed a highly-successful integrated appointment setting campaign for an SG logistics company
  • Enabled Client’s sales team to follow up on 2.5 times more in-person and phone meetings
  • Set the stage for Client’s expansion into fiercely-competitive 3PL segments

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Complete Results

SQLs
165
MQLs
193
Follow-ups
44

Key Highlights

  • Completed a highly-successful integrated appointment setting campaign for an SG logistics company
  • Enabled Client’s sales team to follow up on 2.5 times more in-person and phone meetings
  • Set the stage for Client’s expansion into fiercely-competitive 3PL segments

About the Client

Headquarters

Singapore

Industry

Logistics

Location

Singapore

Target Audience

Decision Makers

For Freight Forwarders: Air/Sea Freight Division Manager; For Shippers: Trade Compliance Manager, Shipping Officer, Procurement Manager, Supply Chain Manager, Controller, Persons in Charge of Imports/Exports

Industries

Freight Forwarders (doing cross-border trade), Shippers (for Manufacturing, Pharmaceuticals, Automotive, F&B, Electronics, Wholesale Trade, etc.)

Locations

Singapore

The Client

The Client is a Singapore-based third-party logistics (3PL) provider that offers warehousing, distribution, transportation, and freight management services primarily to freight forwarders and shippers. The company also provides value-added services including crating, labeling, sorting, sub-assembly, and fumigation.

The Challenge

Third-party logistics (3PL) is the process of outsourcing part or all of a business’s supply chain and logistics operations to another company. As supply chains become more complex, many shippers now find it more cost-effective to work with 3PL service providers that take care of transport, warehousing, customs brokerage, and freight forwarding—instead of doing these activities in-house.