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Where To Get Quality Business Leads For Your Telemarketing Campaign

Your telemarketing campaign may be adequate right now, but to get the best possible results from your campaigns, you need to have all the factors that comprise a great business to business telemarketing campaign. Securing a good telemarketing script for lead generation and hiring reliable, experienced b2b telemarketers need one more thing to complete the process: a highly targeted telemarketing business list.

You can either generate your own business leads by scouring the internet and phone books, purchase a business list from a lead generation company, or you can outsource to professional lead generation service providers to look for specifically qualified b2b sales leads using your criteria.

An important thing to remember when buying pre-defined business lists from another company is to make sure that the list hasn’t already been sold to a competitor in your industry. This is often the problem with pre-qualified business lists because the buyer (in this case, you) will never know how many competitors in the same market, or even the same micro niche, have already gained access to that list of qualified business leads. Imagine if you were to buy a list that usually costs several hundred dollars; you’d expect your b2b telemarketers to be able to convert or get business appointments with these businesses because they are high quality leads. However, if your competitors have also purchased the same list, then your chances of converting these leads will be drastically reduced no matter how much they fit your criteria. Not only did you waste critical funds, but you’ve also wasted the time and effort of your employees.

The best way to ensure that your telemarketing campaign cold callers only contact qualified leads that you can actually convert and haven’t been purchased by your competitors yet is to outsource your lead generation to a professional b2b lead generation service provider. These leads you get from these companies are freshly sourced. Meaning, you get the first opportunity to offer a solution to their problem. And because the business list was generated specifically for the use of your telemarketers, you can be assured that no other competitor will present another offer to your business leads as you close the deal. All that’s left is for your telemarketers to set the business appointments and your sales representatives to close the deal.

Having an exclusive business list of qualified b2b sales leads, professionally trained and experienced b2b telemarketers, and an engaging telemarketing script are the most important factors to secure if you want to have the best telemarketing lead generation campaign for your business.

2 Valuable Reminders For Hiring A Telemarketing Services Provider

To have the best telemarketing campaigns that will yield high quality b2b sales leads for your business, you have to make sure that you’ve secured the important factors that make up a good telemarketing campaign. Aside from having a compelling, well-written telemarketing script, you need to have experienced professionals to do your cold calling for you. When choosing your telemarketers, you have the option of hiring a freelance telemarketer, or hiring one from a professional b2b telemarketing company. Whatever you choose and before you sign that contract, think about these two simple reminders to make sure you’re making the right choice for your company.

1. Never go for the cheapest option.

Cheap is as cheap gets. If you base your decisions simply on how much you will be able to save upfront, then you’re making your decisions all wrong. That “bargain” you thought you were privileged to get would sooner than later turn into a nightmare as you start dealing with incompetent telemarketers who cold call at their leisure, play games on your business prospects, and generally cause a failure of a telemarketing campaign. Yes, it was very much a “steal”. Those untrained freelancing telemarketers just took your money after you sealed the deal by paying half of the agreed sum; and you’ll probably never hear of them again. If you really want quality telemarketing services, remember that nothing comes for free. Though you may need to pay a considerable amount for the best service, you can rest assured that you will get the equal value of your payment through professionally trained b2b telemarketers, a responsible and capable team leader, strict quality analysts, a binding contract, and years of authentic industry experience.

2. Never hire when you’re in a rush.

Doing anything when pressed for time never results to anything more than satisfactory. As a business owner, you need to do proper research on anything before you finalize a deal. When looking to hire a business to business telemarketer for your campaigns, researching the experience of your applicants is really important to ensure the success of your telemarketing lead generation campaign. Even a reliable b2b telemarketing services provider needs to be questioned about their experience. You’ll know you’ve found a good one if the company is not shy to share their portfolio with you, or maybe give you a list of clients you can call. If you hire in a rush (which is never a good idea), there is a large chance that you will end up with a business scam, a freelancer who will disappear halfway through your campaign, or an amateur company whose telemarketers are still trying to figure out what VoIP actually means.

Reasons Why Your Lead Generation Campaigns Are Not Working

When you run a business, a lot of things can get out of hand and you will need to find out the cause immediately or it could prove to be disastrous or costly for your business. While common culprits are easy to point out, sometimes, unexpected things happen which will require you to do a double take on the cause of the problem. Here are a few examples:

  • If your qualified business leads reject your offer, it doesn’t mean that your telemarketing script is to blame. It might be that your business leads simply aren’t willing to go through the process of implementing a new process or don’t want their employees to waste any time learning how to use a new product or service. You might also start blaming your telemarketers of not doing their work properly, as it is a common reason for such problems. It could just be the business sales leads who are the problem, so don’t immediately think its your telemarketing script or your b2b telemarketers.
  • If your appointment setting campaigns are not letting you convert as much business leads as they should, the problem might not be with your script or your appointment setting service provider. Your chosen b2b sales leads may just be experiencing an emergency, such as a low economy, or a disruption in their specific industry which is why they don’t have any budget to spend. If you identify these factors as the cause of your problem, then try contacting your business sales leads another time.
  • If your lead generation campaign isn’t working as you intended it to, don’t think your lead generation methods are not effective for your chosen market niche. Perhaps you just aren’t paying attention to the right datas or statistics, or your marketing people haven’t been implementing the method properly. A lot of good lead generation campaigns are not reaching their full potential because of a lot of factors, but they end up being replaced with another lead generation method without even the proper research.

Before you consider a process or operation in your business as ineffective and decide to scrap it for a newer method, consider all the possible angles first so that you don’t waste any more effort, time, and resources to implement a new system. Especially when the problem is with your sales and marketing department, take into account all possible factors before you choose to implement a new lead generation or telemarketing campaign.

Four Important Characteristics Of A Good Niche Market

 

Niche marketing is most effective in finding qualified business leads when the chosen market is properly researched. To find a niche market that will lead to better profitability, the chosen niche must have the following characteristics:

– A lot of keyword variations.

If the chosen niche allows you to use a lot of different keywords, creating quality content to attract your target business leads won’t become such a chore. For better success, hiring an expert lead generation firm that is knowledgeable in content marketing that would surely improve the results of your sales leads generation campaign. Furthermore, a diverse set of keywords to choose from will significantly improve your inbound marketing campaign because it helps your company website show up in long tail search queries and become more visible on search engines.

– Keywords that have high monthly search volume (at least on Google, but ideally on other search engines as well).

Unless a set of keywords has a high monthly search volume, it wouldn’t be a very profitable niche to explore. Keywords that have high search volume—especially for keywords of intent—mean that there is a real need in the market that you can provide a solution to. This also leads to more successful b2b appointment setting campaigns due to the large number of queries.

– Low competition.

A low competition rate for a set of keywords mean that you will have a better chance of getting business appointments with your target b2b sales leads because there are few other service providers offering similar services to yours. Utilizing a well-targeted b2b telemarketing campaign will also result in high quality business sales leads for your business that would be much easier to convert.

– Ignites your passion

Last but absolutely not the least, you have to make sure that the niche you choose is one that you are truly passionate about, or at least, one that you can easily maintain creating content for until the next decade or so.

There are free applications available to help you choose the best niche market to do business in, but for the best and most comprehensive report regarding your chosen niche, it is best to hire an experienced b2b lead generation company. These firms employ SEO specialists who will help you gauge the suitability of your market. Furthermore, you will have easy access to a complete team of lead generation specialists skilled in using various marketing methods.

How To Train Telemarketers To Sell Your Products And Services

How To Train Telemarketers To Sell Your Products And Services

Selling to business to business (b2b) companies requires a distinct type of telemarketing. To differentiate your telemarketing from other telesales efforts and to better market your offerings to your business leads, you need to help your telemarketer gain more than just simple knowledge of your products and services.

Helping your telemarketer own the script

  • Help your telemarketer feel important – most companies who use telemarketing to sell their products and services fail to welcome a new telemarketer into the company organizational structure. They simply hand over a script and calling list to their employee and expect him to immediately start selling. Even veteran telemarketers need to know their place in a new company and need to feel a sense of ownership of the product or service to be able to sell it convincingly.
  • Review scripts with your telemarketer – after handing the script to your telemarketer, you need to spend time discussing this with him. He may have certain questions or doubts about the script or product that you can help clear up. When these uncertainties are not resolved, he could unintentionally impart this doubt to your business leads whenever he delivers his spiel.
  • Include your telemarketer when improving scripts – Eventually, your telemarketing scripts will need improving. No other person in your company can provide better insights on how to improve your script than the person delivering it everyday. He can suggest which parts of the script to emphasize or revise based on the reactions he gets from business leads. After the revision, your telemarketer will be more confident selling using the script because of the personal involvement in its creation.
  • Prepare your telemarketer for reality – reassure your telemarketer that you do not expect him to close the sale or set an appointment on every call and that rejection is inevitable, but remind him that the company highlights successful sales or appointments. This will condition your telemarketer to focus on selling rather than being rejected. It will also keep him from fearing cold calling or becoming rude to business leads.

An easier, cheaper way

Of course, to save yourself from the hassle of having to spend precious time training your telemarketers, you can always consider outsourcing your telemarketing to a business process outsourcing (BPO) company. There are plenty of BPO companies that you can outsource to, but to ensure your company’s integrity, you must hire a reliable telemarketing firm with vast experience in b2b cold calling. Doing so would ensure you that professional telemarketers who are experts in b2b telemarketing are communicating your products and services to your targeted calling list.

What is B2B Telemarketing?

The design and purpose of B2B telemarketing is very different from that of ‘telesales.’ The negative connotation associated with telemarketing is often due to its confusion with telesales.  Although telesales is a form of telemarketing, telesales is typically used in the business world to sell a product or service-or essentially close a sale. The telesales call is not successful if sale is not generated and completed during the call. B2B telemarketing is different in that the purpose is to generate interest, encourage additional contact, and build strong B2B relationships and calls are typically made directly to the decision makers within the potential or existing client’s organization. Depending upon the desired results of your B2B telemarketing campaign, outbound telemarketing callers can attempt to entice the recipient of the call into wanting to hear more about your product or service, or they might try to schedule a follow up visit with a company representative to discuss the potential client’s needs, as they pertain to your business, in more detail.

B2B telemarketing agents often make contact to gather information from clients or potential clients in order to improve their own processes and procedures. These types of calls are often referred to as telemarketing surveys. The results of telemarketing surveys are often instrumental in improving company policies, procedures, and strategic decisions.

Leads Tracking for Business Growth

Performing business leads tracking always calls for specific business rules. From the beginning, it is always important to keep the customers happy. As the saying goes – first impression lasts. This holds true here too and hence there must be a conscious effort for a good head start. More often companies fail to closely track their business to business leads thus the necessity to look for the appropriate software or system or mechanism for tracking such leads.

After investing much time and resources in business to business lead generation, you have to ensure that your effort is not in vain on account of inappropriate tools. Companies commit many mistakes when doing leads tracking. One common mistake is to implement a system for tracking leads but it fails to achieve the desired results. Remember that it is always important to collect complete information of leads rather than incomplete ones. With a b2b telemarketing services campaign, for example, a lead management system in place, an effective and efficient process can be carried out. Soon after the lead hits its mark, it is a must to courteously make the necessary follow up with the client concerned. Follow-up can be pursued thru email, phone, newsletter or even a personal visit. There are many ways to assess the business leads obtained like data verification, data intelligence, fraud screening, data appending, grading and prioritization.

Leads vary, thus the way they are treated should also vary in terms of time and resources. Such approach can help ensure an efficient system of handling business to business leads tracking. It is easy to identify related problems with leads tracking , but it is always tougher for most companies to respond to those problems and challenges. Thus crafting a well designed and transparent plan using a lead management system makes sense in ensuring an efficient leads tracking.

The Secret to Successful Telemarketing

The secret to successful business to business telemarketing – be yourself!

At first blush, cold calling a perfect stranger might seem very anonymous and quite unfriendly. But, you can easily “warm-up” your cold calling sessions by putting more of your personality, and your natural, everyday self into the exchange. Injecting more of your own, unique energy and style into a cold call can make your sales lead telemarketing efforts much more profitable.

If you are willing to disclose a little of your true self in these communications to get telemarketing leads, you can make these calls fun and even interesting. As a result, you’ll tend to end calls less quickly and have a better chance to meet your cold calling objectives.

As is so often the case in other forms of communication, the reluctance (such as fear of public speaking, writer’s bloc or introducing yourself to strangers), to disclose more of your inner-self in cold calls is almost always based on a lack of confidence in your own value. Only feedback from the real world that corrects this mistaken belief will give you the self-acceptance that will encourage more such self-expression. So why not try it?

You can and should freshen up sales lead telemarketing with your own spontaneous observations and comments. I find that telemarketers can significantly increase their productivity if they would simply add more of their own thoughts, feelings, inner-promptings, and even one-liner comments in to their calls. Of course, these add-ons need to be germane to the topic and move the conversation forward– so that you don’t undercut the purpose of the call.

The big payback for you is that your business to business telemarketing services can become more fun and less boring. But perhaps even more important is what it does for your interest and commitment level. If a call is more of a personal expression for you and less of a rote enactment of an impersonal script, you are likely to get more telemarketing leads. More cold calls allow you to identify more contacts, develop more qualified leads, and ultimately make more sales!