Callbox Drives Software Firm’s Expansion in SEA in 6 Months
Sales Qualified Appointments
63
Marketing Qualified Leads
54
Social Media Connections
271
Industry
Software
Location
California, USA
Headquarters
San Francisco, California
Campaign Type
Lead Generation, Appointment Setting
Target Location
SEA (Singapore, Malaysia, and the Philippines)
Target Industries
E-commerce & Retail Brands, Enterprise Technology, Financial Services & Banks, Healthcare & Life Sciences, Manufacturing & Distribution, Telecommunications
Target Contacts
Chief Marketing Officer (CMO), VP/Director of Customer Experience (CX), Head of Digital Transformation, E-commerce Manager, CRM Manager, VP/Director of Sales & Partnerships, Loyalty Program Manager Chief Data Officer (CDO), Product Marketing Manager, Customer Retention Manager
The Client
The Client offers a comprehensive advocate marketing and customer loyalty platform to help businesses overcome acquisition, conversion, and retention challenges. Their solution integrates customer loyalty, referral marketing, and user-generated content to create a seamless customer journey and stronger brand connections. Focusing on omnichannel engagement, they help companies boost retention, drive conversions, and turn loyal customers into brand advocates.
The Challenge
The Client set out to expand in SEA but faced a key challenge—reaching busy decision-makers in loyalty and retention programs. Regional business differences further complicated engagement and conversion efforts.
